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7 Best Zapier Alternatives to Meet Your Integration Needs

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Introduction

Zapier undoubtedly has built an enviable brand for itself in the iPaaS (Integration Platform as a Service) sector. But branding can be deceptive — as is the case with Zapier’s marketing versus its actual product functionalities.

If you are considering if Zapier is the right solution for your business, you should first consider the platform’s limitations and evaluate your specific automation needs from a practical lens. Depending on your needs, you may want to evaluate other automation platforms to address these cons effectively.

Why Not to Use Zapier?

Zapier offers a free forever plan — but it's extremely limiting in its offerings. The free version of Zapier comes with just 100 tasks per month and zero customer support. That means if your business has complex workflows or high automation needs, the costs can escalate rapidly.

Zapier is good for basic automations, but it falls flat on its face when it comes to handling complex logic and data manipulation. You will need to perform custom scripting for more intricate workflows which defeats the purpose of a no-code automation platform.

Zapier operates on a polling mechanism, which means it checks for new data at set intervals. This can result in delays between trigger events and the execution of actions. For real-time or mission-critical processes, this delay can be a significant drawback.

There are plenty of other complaints against Zapier if you scour the trenches of review sites like G2, Capterra, and Software Advice.

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Thankfully, there are plenty of Zapier alternatives in the market that can help you automate your routine tasks and integrate your tech stack efficiently. In this blog, we'll dive deep into some of the best Zapier alternatives to help you make an informed decision for your automation requirements.

Let’s start with our top recommendation first.

Konnectify

Konnectify is a rising star in the iPaaS landscape. It stands out with its robust capabilities for seamless integrations, making it a great Zapier alternative. If you are curious to know how Konnectify is better than Zapier, read our side-by-side comparison blog for Zapier vs. Konnectify.

Konnectify’s Key Features:

  • Extensive pre-built ‘Konnectors’ and templates
  • API management and monitoring
  • Real-time data synchronization
  • Smart form builder

Konnectify’s Most Common Business Use Cases:

  • Data-powered marketing automation
  • Intelligent sales automation
  • CRM-ITSM Integration
  • Embedded iPaaS

Konnectify Embedded Marketplace

Konnectify’s benefits begin where Zapier’s ends. Unlike Zapier — and most other iPaaS vendors — Konnectify provides an embedded integration marketplace solution: Konnectify Embedded Marketplace or KOEMP.

Konnectify’s reason behind building KOEMP is very simple:

With the growing demand for app marketplaces, emerging businesses today want native integration capabilities. Building a tech product without integration capabilities is like trying to solve a jigsaw puzzle without all the puzzle pieces. Without the connections to the broader ecosystem, the puzzle remains incomplete and unable to reach its full potential.

As a result, more businesses want to build deep product integrations across their industry and an app marketplace of their own. KOEMP makes this growing need a possibility for them.

Most of the embedded integration marketplaces either come with complex coding requirements or are way out of budget for growing companies to adopt. KOEMP offers a truly no-code app development experience at an affordable cost.

KOEMP’s white-label marketplace integration service lets you build native integration with other products, create your own app directory, and tweak it to match your brand’s UI.

Workato

Workato is yet another popular iPaaS platform that offers enterprise-level automation and integration solutions. Compared to Zapier, Workato is known to be better at handling complex workflows and integrations.

It provides advanced features like conditional logic and custom connectors, making it suitable for businesses with complex automation needs. Zapier is more straightforward and may be better for simpler, one-step automations.

While Zapier's customization capabilities are limited, Workato offers broader customization for its users to configure highly tailored integrations. Workato provides a substantial library of pre-built connectors, but many of its users complain that the platform misses several connectors for specific applications they use — forcing them to do custom development.

There are some significant downsides to Workato, too. Zapier’s UI is comparatively easier for non-tech users to pick up, but Workato comes with a steeper learning curve — especially for those unfamiliar with integration and automation concepts.

This means that Zapier is more user-friendly than Workato. Workato makes up for its complex user interface with extensive documentation, but it’s a task in itself for you to navigate the help documents and find answers to a specific question.

Zapier’s pricing, while high, is more justifiable than Workato’s. Workato doesn’t make its pricing information public to begin with. Workato compels the buyers to go through its sales and demo process to give them custom pricing.

Workato’s Key Features:

  • Business process management
  • Cloud Management
  • Data Management
  • Cloud Security

Workato’s Most Common Use Cases:

  • Sales process and forecasting alignment
  • Software license optimization
  • Order-to-cash processing
  • Invoice processing

Workato’s Embedded Integration Marketplace

Workato has a customizable embedded integration component in its platform. With its embedded iPaaS solution, users can use Workato to create an enterprise-focused automation experience in their product.

The embedded integration marketplace allows you to give granular access to multiple users with Workato’s third-party SSO support and create different customer journeys.

Prismatic

Unlike other tools in this list, Prismatic is one of the few vendors that only focuses on providing embedded integration marketplace solutions. It doesn’t solve the general app integration and workflow automation use cases.

Built on the belief system that other integration platforms in the market are designed for enterprises automating their own workflows, Prismatic offers small and mid-market software companies an alternative to build integrations and manage their deployments to customers.

Its embedded integration solutions come with a purpose-built cloud infrastructure, an integration builder, integration deployment and support, a white-label integration marketplace, and an embedded integration designer.

The problem with their approach is that they are heavily developer-focused — it empowers devs to fit their product and extend its platform capability for the end customers.

They do have low-code designers for non-developers, but you would first need to tailor the designer to fit your product/industry. If you aren’t a developer, you can’t build integrations or deploy to multiple customers with different configurations without the help and support of your developer team.

There are a few other downsides to Prismatic. According to Prismatic’s TrustRadius reviews:

…users have found the user interface of Prismatic to be confusing and not as intuitive as they expected. Prismatic also misses functionalities like the lack of triggers for integrations other than webhooks and CRON jobs.
A few users stated that the documentation for some of the premade components was too vague for them to grasp at an initial glance. They had to go outside of the provided documentation to other sources to get a better understanding of the component.

Prismatic doesn’t disclose its pricing information on the website. Rather, it encourages customers to go through the classic “Contact Us” and “Start Free Trial” sales funnel to drive free sign-ups.

They don’t even specify how long the free trial lasts — but we have confirmed that they roll out a 60-day free trial if you sign up for their Professional plan (and if you meet their customer criteria).

Prismatic’s Key Features:

  • Purpose-built infrastructure
  • Intuitive integration designer
  • Embeddable integration portal
  • Integration deployment and configuration

Prismatic’s Most Common Use Cases:

  • Reduce problems in production
  • Minimize engineering efforts
  • Offload infrastructure work
  • Productize integrations

Make.com

Make.com is no different than other tools in this list given that it is a low-code platform, has a drag-and-drop interface, and enables users to automate workflows — which it calls “scenarios”. Make was known as Integromat before its rebranding in 2022, post which they have heavily invested in revamping their website and app UI.

The platform is certainly more powerful and flexible than Zapier. Make makes it easy to call API endpoints directly as part of a flow without worrying about authentication — even if a particular function from one of the SaaS products that you're integrating with wasn’t built in.

More powerful can also mean more complex — as was the case with Workato. You might find it difficult to fix several errors in Make. You can make use of Make’s help documentation and third-party online tutorials to overcome those challenges.

According to an independent comparison published in Paperform:

Make feels like it's been created by developers for developers, and it definitely feels more challenging when you’re learning the ropes.

The biggest drawback for Make is that it can be really tough to get their support on time.

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One bad review about its lack of support can be an accident, two of them can be a coincidence. But Make’s customer support has many customers riled up — which is a huge let-down for a promising platform like Make.

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Make’s Key Features:

  • Workflow scheduling
  • Visual workflow builder
  • Multiple hosting options
  • Cloud and on-prem integration
  • Application management capabilities

Make’s Most Common Use Cases:

  • Task automation
  • Invoice automation
  • New orders notifications
  • Sales and marketing automation

Does Make Have an Embedded Marketplace?

Like Zapier, Make doesn’t offer an embedded marketplace solution. If building your own app marketplace is in your product roadmap, the return on investment in Make is not worth it.

Celigo

Celigo specializes in providing tailored integration solutions, most popularly for e-commerce businesses. However, it does have its product offerings across other niche markets like IT, Finance, Human Resources, and SaaS.

Celigo comes with a decent user interface and pre-packaged templates which allows users to customize their logistics and manage integrations. It offers pre-configured integration templates available on its integrator.io marketplace which users can use to build their own library of standalone, reusable workflows.

What’s unique about Celigo is that the platform features an integration wizard that includes an API assistant, a visual field mapping interface, and drop-down menus.

Celigo has four different pricing plans. Its subscription plans depend on the number of endpoints and integration flows you need. Celigo does have a free forever version that lets you set up one integration flow for free.

The paid plans (which include flows from 16 to 100) range from $600, $1200, and $1500 per month each — certainly on the higher side than Zapier or Konnectify.

But that’s not the worst part about Celigo. Although Celigo claims that its product is designed for both IT and non-IT users, it comes with a steeper learning curve for the latter. The field mapping in Celigo, for instance, is very difficult to use.

It can take hours for non-technical users to even use the basic functionalities correctly — even if you have help from Celigo’s support team. In that sense, Celigo is not a no-code platform but a low-code platform that requires you to know coding to an extent.

Celigo’s Key Features:

  • API management
  • E-commerce ERP integration
  • Electronic Data Interchange support
  • Pre-built flows for order management

Celigo’s Most Common Use Cases:

  • Payout reconciliation
  • Employee onboarding
  • Order-to-cash processing
  • Quote-to-cash processing
  • Supply chain management

Celigo Integration Marketplace

Businesses can also use Celigo to integrate popular apps into its iPaaS platform, i.e. Celigo’s embedded integration platform.

Digibee

Digibee is an enterprise-focused, low-code, cloud-based integration platform that offers integration solutions for on-prem as well as cloud-based processes.

Like Make calls its integration flows ‘scenarios’, Digibee has its own moniker for them — pipelines. Users can build pipelines in Digibee using components like enterprise apps, files, and other tools.

Digibee sets itself apart from other iPaaS “automation” vendors by also solving for business-critical use cases and supporting IT governance and compliance requirements.

Other than that, Digibee’s other solution modules contain pre-built business logic that enables businesses and their partners to reuse them efficiently.

There’s just one glaring problem with Digibee — contrary to its low-code claim, Digibee is mostly built for developers. Here’s Digibee explicitly putting it out there on their website:

And that can make it challenging for non-tech Digibee users to get around the pipeline versioning. There’s no version control and users don’t have a reliable way to compare changes from one version to another.

Also, its pricing is inexplicably high ($54000 per year) when compared to Konnectify or Zapier.

Digibee’s Key Features:

  • Event-driven automation
  • Error handling and monitoring
  • Drag-and-drop integration builder

Digibee’s Most Common Use Cases:

  • API management
  • Real-time data sync
  • Application integration
  • Multi-cloud integration

Does Digibee Have an Embedded Marketplace?

For a back-breaking $54000 a year license, most B2B vendors would usually be happy to provide white glove customer service, a ton of company swag, and a proven framework for customer success. But no, Digibee doesn’t provide any of them — neither does it have an embedded integration marketplace as a solution.

Cyclr

Like Prismatic, Cyclr primarily focuses on providing an embedded integration marketplace. It has limited app integration and workflow automation capabilities.

With Cyclr, you can use the APIs and SDKs made available by the apps in your techstack that you want to integrate — so you don't have to create your own from scratch. Cyclr offers a variety of capabilities ranging from authentication and authorization to storage and processing so you can design your desired integration flows.

The downside? Some users find it difficult to debug errors within certain cycles, and sometimes Cyclr introduces new bugs when an update comes through.

It can be a bit difficult for first-time users to get used to its user interface and get around its features. For instance, it’s not very intuitive for users to configure error handling without someone showing them how to do it.

Cyclr also doesn’t offer advanced analytics features, which can be a major red flag for businesses that heavily rely on detailed data analytics and reporting capabilities.

Pricing-wise, Cyclr is more expensive than Konnectify, Zapier, or Make.com. The pricing plans are tiered into $999, $1899, and custom pricing for enterprises. For additional connectors, you have to fork out $100 or more — depending on how complex your integration requirements are.

Like Prismatic, Cyclr offers a free trial (not a free forever version), but it’s not something users can start on their own. You either have to “apply for a trial”, “book a demo”, or “get in touch” with the sales team to find out if you qualify for the trial.

Cyclr’s Key Features:

  • White-label integrations
  • Use case-specific templates
  • Partner portal for app providers

Cyclr’s Most Common Use Cases:

  • SaaS app integration
  • CRM and marketing automation
  • E-commerce process optimization

Choose Wisely

Zapier may have built a powerful brand over the years, but it has its fair share of downsides that can create problems for growing businesses.

These Zapier alternatives offer a deeper level of customization, advanced integration capabilities, and specialized features that can better address your specific business needs. 

Our suggestion: Assess your requirements carefully and choose the one that aligns best with your business goals to streamline your workflows and boost productivity.

P. S. — If you want to test drive a reliable alternative to Zapier, sign up with Konnectify for a free trial today.

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