Request Created
This trigger fires whenever a new Request is created in ServiceDesk Plus.
trigger
MCP
Manage Engine ServiceDesk MCP Server
Connect Manage Engine ServiceDesk with your AI tools and agents through the MCP - secure, ready-to-use access with no coding needed.
Connect Manage Engine ServiceDesk MCP with your AI Tools
Upload Attachment
Upload a file to a ServiceDesk Plus request using either attachment URL or Base64 content.
action
Get Attachments from Notes in Conversation
Fetches and downloads all attachments from a specific note inside a request.
action
Get Attachments from Notifications in Conversation
Fetches and downloads all attachments from a specific notification inside a request.
action
Add Request
Creates a new request in ServiceDesk Plus with support for attachments, assets, and custom fields.
action
Update Request
Updates an existing request in ServiceDesk Plus. You only need to provide the fields you want to change.
action
Get Request by ID
Fetches the details of a specific request in ServiceDesk Plus using its unique ID.
action
Delete Request
Deletes a specific request in ServiceDesk Plus.
action
List Requests
Retrieves a list of requests in ServiceDesk Plus based on the provided filters.
action
Connect Manage Engine ServiceDesk with your stack
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