New Conversation Upload Attachment
Polls the optimized conversation list endpoint and uses attributes.createdAt.
Attention New Conversation to Manage Engine ServiceDesk List Requests
How this workflow works
Step 1
New Conversation•Attention
Polls the optimized conversation list endpoint and uses attributes.createdAt.
Step 2
List Requests•Manage Engine ServiceDesk
Retrieves a list of requests in ServiceDesk Plus based on the provided filters.
New Conversation
Attention
List Requests
Manage Engine ServiceDesk
Connect Attention + Manage Engine ServiceDesk to Automate these Workflows
New Conversation Get Attachments from Notes in Conversation
Polls the optimized conversation list endpoint and uses attributes.createdAt.
New Conversation Get Attachments from Notifications in Conversation
Polls the optimized conversation list endpoint and uses attributes.createdAt.
New Conversation Add Request
Polls the optimized conversation list endpoint and uses attributes.createdAt.
New Conversation Update Request
Polls the optimized conversation list endpoint and uses attributes.createdAt.
New Conversation Get Request by ID
Polls the optimized conversation list endpoint and uses attributes.createdAt.
New Conversation Delete Request
Polls the optimized conversation list endpoint and uses attributes.createdAt.
New Conversation List Requests
Polls the optimized conversation list endpoint and uses attributes.createdAt.
New Conversation Add Notes to Request
Polls the optimized conversation list endpoint and uses attributes.createdAt.