Zendesk New Ticket Created to ChatGPT Create Chat (with Attachments)

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ChatGPT logo

How this workflow works

Step 1

New Ticket Created•Zendesk

Polls for new tickets created in Zendesk (Optimized: Fetches newest first).

Step 2

Create Chat (with Attachments)•ChatGPT

Sends a prompt to a ChatGPT model along with zero or more attachments — images, PDFs, or Office documents (DOCX/XLSX/PPTX) — supplied as a Base64 string, a Base64 array, an attachment object, or a URL array. All formats are normalized into a single Responses API request automatically, so no separate action is needed per input type.

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New Ticket Created

Zendesk

Trigger
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Create Chat (with Attachments)

ChatGPT

Action

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