New Ticket Created Generate Content
Polls for new tickets created in Zendesk (Optimized: Fetches newest first).
Zendesk New Ticket Created to Gemini Generate Content (with Attachments)
How this workflow works
Step 1
New Ticket Created•Zendesk
Polls for new tickets created in Zendesk (Optimized: Fetches newest first).
Step 2
Generate Content (with Attachments)•Gemini
Sends a text prompt along with zero or more attachments — images (PNG/JPEG/GIF/WEBP), PDFs, or plain text files — to a Gemini model and returns the AI-generated response. Attachments can be supplied as a Base64 string, a Base64 array, an attachment object, or a URL array. Word, Excel, and PowerPoint files are not supported by Gemini's API and are automatically skipped; the response indicates how many attachments were skipped.
New Ticket Created
Zendesk
Generate Content (with Attachments)
Gemini
Connect Zendesk + Gemini to Automate these Workflows
New Ticket Created Start Chat
Polls for new tickets created in Zendesk (Optimized: Fetches newest first).
New Ticket Created Continue Chat
Polls for new tickets created in Zendesk (Optimized: Fetches newest first).
New Ticket Created Generate Content (with Attachments)
Polls for new tickets created in Zendesk (Optimized: Fetches newest first).
Ticket Updated Generate Content
Polls for updated tickets in Zendesk (Optimized: Fetches newest first).
Ticket Updated Start Chat
Polls for updated tickets in Zendesk (Optimized: Fetches newest first).
Ticket Updated Continue Chat
Polls for updated tickets in Zendesk (Optimized: Fetches newest first).
Ticket Updated Generate Content (with Attachments)
Polls for updated tickets in Zendesk (Optimized: Fetches newest first).
New Organization Created Generate Content
Polls for new organizations created in Zendesk (Optimized: Fetches newest first).