Slack New Added Message In Channel to ServiceDesk Manage Engine Add Notes to Request

Slack
ServiceDesk Manage Engine

How this workflow works

Step 1

New Added Message In ChannelSlack

Returns all messages in the channel between 'since' and 'till'.

Step 2

Add Notes to RequestServiceDesk Manage Engine

Adds a new note to a specific request in ServiceDesk Plus.

Slack

New Added Message In Channel

Slack

Trigger
ServiceDesk Manage Engine

Add Notes to Request

ServiceDesk Manage Engine

Action

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