[
{
"name": "Create Ticket",
"type": "action",
"description": "Create a new ticket in the Zendesk system for tracking customer inquiries."
},
{
"name": "Create Organization",
"type": "action",
"description": "Add a new organization to the Zendesk platform to group related users."
},
{
"name": "Update Ticket",
"type": "action",
"description": "Modify an existing ticket's details, such as status, priority, or other relevant information."
},
{
"name": "Update Organization",
"type": "action",
"description": "Edit details of an existing organization in Zendesk, including name, domain, or other attributes."
},
{
"name": "Update User",
"type": "action",
"description": "Update user information in Zendesk, such as name, email, or role permissions."
},
{
"name": "Create User",
"type": "action",
"description": "Add a new user to the Zendesk system to allow for customer support interactions."
},
{
"name": "Find Ticket Lookup",
"type": "lookup",
"description": "Retrieve ticket information based on the provided ticket identifier."
},
{
"name": "Find Organization Lookup",
"type": "lookup",
"description": "Search for an organization using its unique identifier in the Zendesk database."
},
{
"name": "Find User By Id Lookup",
"type": "lookup",
"description": "Locate a user in Zendesk by their unique user ID."
},
{
"name": "Find User By Email Lookup",
"type": "lookup",
"description": "Retrieve user details by searching with their registered email address."
},
{
"name": "Find Group Lookup",
"type": "lookup",
"description": "Get information about a specific group within Zendesk based on the group's unique ID."
},
{
"name": "Find Agent By Id Lookup",
"type": "lookup",
"description": "Locate an agent's profile in Zendesk using their unique agent ID."
},
{
"name": "Find Agent By Email Lookup",
"type": "lookup",
"description": "Search for an agent in Zendesk by their registered email address."
}
]
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